Smart Tiffin is just one click Away
Without worrying about what comes in your tiffin, check and customize your meal plan according to your need. Find multiple options near you and choose from them which is suitable and affordable for you. Eating packed food daily is not good for health and also not pocket friendly, choose your subscription accordingly and make plan accordingly to your requirement.
Subscribe for as long as you want from 3 days to 30 days, according to your pocket, requirement. Application will provide you to subscribe your plan accordingly.
Tdibba brings you homemade meal that your mom will approve of. Concept behind the application is to provide food that require on daily bases. So, we picked all the hand-picked kitchens and home chef's around you. You can subscribe to breakfast, Lunch and Dinner plans with daily changing menu from a kitchen of your choice.
Subscription for Half Meal and Full Meal. Application designed for meal type too, you can choose plan accordingly to your diet and pay only for that.
Going on a vacation or sudden plan to go out - Skip your plan for those days and your plan will move ahead by a day.
Vacation trip cancel - You can resume your meal plan anytime.
Never feel bound - you can cancel your meal plan any time.
Don't want any subscription - Single lunch / dinner meal options are also available, just inform two hours before.
Check food, rating, reviews and price of different vendor across your locality.
Easy to Cancel, Skip and Resume your meal from your vendor just by one click Easy to manage your account.
Subscribe your plan from 3 days to 30 days as per your requirement. Don’t want meal on Saturday and Sunday, skip for those day’s Require Meal on alternate weekends, manage your account accordingly.
we picked all the hand-picked kitchens and home chef's around you that your mom will approve of. Away from home feel like made by mom.
Your money is safe with us. Your account and amount are now not depending on suppliers or food vendors
Our best in class service and support will help you on your queries. Feel free to discuss with us, we will serve you with our best practice. a. For support, write us on support@tdibba.com b. For any query, write us on info@tdibba.com
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Address: Behind Big bazar, 193, Gali Number 4, Kirti Nagar, Vasant Vihar, Jaipur, Rajasthan 302018
Phone: 7976402249
Email: info@tdibba.com
Terms of Use
Please read the terms and conditions ("Terms and Conditions") set out below carefully before ordering any food item from the mobile application. By ordering any food item from this Mobile applications, by phone, or by our mobile applications, or by handheld devices you agree to be bound by these Terms and Conditions. The Document present is an electronic record in terms of the information technology act,2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Information Technology Act, 2000. This document is shared with the provision of Rule 3(1) of the intermediaries guidelines Rules of the information technology that require Terms of service,tdibba condition, privacy policies and rules/regulation for access or usage of www.tdibba.com and tdibba mobile application.
While we welcome you on tdibba, these are few things we require on each user on tdibba. Your reviews, ratings and your profile are all subject to our Guidelines, our user code of conduct.
If we found any activity, that is not following the given guidelines, we reserve the right to take action. This could include deleting or altering your reviews, your tdibba account, with or without notice.
Section :1 Introduction we are tdibba, a brand of https://www.tdibba.com unless otherwise stated.
Section :2 Definations
Section:3 Prices and Payment
Section 4: Ordering
4.1 Food Ordering purchased from this mobile applications are intended for your use only and you warrant that any items purchased by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the Services.
4.2 Please note that some of our food items may be suitable for certain age ranges only. You should check that the food item you are ordering is suitable for the intended recipient.
4.3 Any contract for the supply of food items through our mobile application is between you and the tdibba vendors; for the delivery of food items through a mobile application is between you and tdibba. You agree and take care of all your details when providing us, should be accurate and complete at the time of ordering. You also warrant that the debit and credit card details that you provide are for your sole credit and debit card and that you have sufficient balance to make payment at the time of ordering.
4.4 While ordering from this mobile application you may be required to provide an email mobile number address and password. You make sure to secure this information and do not make this information available to any third party vendor.
4.5 While using our mobile applications you can not host, display, upload, download, modify, publish, transmit, update or share any information which belongs to another person and which you do not have any right to.
4.6 Which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, slanderous, criminally inciting or invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; which is misleading or misrepresentative in any way; is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual; harasses or advocates harassment of another person;involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”; promotes illegal activities or conduct that is abusive, threatening, obscene, libellous or defamatory; infringes upon or violates any third party’s rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity]; promotes an illegal or unauthorized copy of another person's copyrighted work (see “copyright complaint” below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files; ontains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;contains video, photographs, or images of another person (with a minor or an adult);tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of products related to the Platform. Throughout these Terms of Use, tdibba’s prior written consent means a communication coming from tdibba’s Legal Department, specifically in response to your request, and expressly addressing and allowing the activity or conduct for which you seek authorization;solicits gambling or engages in any gambling activity which is or could be construed as being illegal;interferes with another user’s use and enjoyment of the Platform or any third party’s user and enjoyment of similar services;refers to any website or URL that, in our sole discretion, contains material that is inappropriate for the Platform or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use;harm minors in any way;infringes any patent, trademark, copyright or other intellectual property rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;violates any law for the time being in force;deceives or misleads the addressee/users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;impersonate another person;contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any criminal offence or prevents investigation of any offence or is insulting any other nation;is false, inaccurate or misleading;directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force; orcreates liability for us or causes us to lose (in whole or in part) the services of our internet service provider or other suppliers.
4.7 Amount of subscription is non-transferrable, when a customer cancels the subscription then the remaining amount excluding the offer amount is refunded back only in tdibba mobile application wallet.
4.8 If any offer is applied on subscriptions then at the time of cancel subscriptions, the offer amount will be deducted from the remaining subscription amount.
4.9 we have housekeeping of data after your plan gets completed or cancelled for up to 3 months. Subscription details (cancelled or completed) will already be communicated either through Email or Messaging channels. After that, we will not able to provide or shall any responsibility for loss of data or old data. Tdibba is not able to
Section 5: Delivery
Section 6: Cancellation and Refund
Cancellations and Refunds
e.At the time of subscriptions or Pre-booking of any meal plan, Meal Cancellation time is provided by the vendor itself, if any order is being cancelled after the given meal cancellation time then no amount of that particular meal will be refunded back to the customer. And the order will be cancelled after your confirmation.
f.Meal Cancellation time is given by the tdibba vendor to tdibba, and tdibba will show the same cancellation time to the customer. If any order will cancel by the customer after the mention cancellation time then the amount for that order will not refund back to the customer.
In case of payment at the time of delivery, you will not be required to pay for:
Section 7: General Information.
Section 8: Pre-booking and Financial terms
Disclaimer: Prices on any product(s) as is reflected on the Platform may due to some technical issue, typographical error or product information supplied by the Vendor be incorrectly reflected and in such an event Vendor may cancel such your order(s).
Section 9: Use of the platform and Account Registration
Section 10: Terms of Service
You agree or acknowledge that we will not be responsible for:
Section 11: Governing Law and Dispute Resolution
These Terms of Use are governed by the laws of India. Any action, suit, or another legal proceeding, which is commenced to resolve any matter arising under or relating to this Platform, shall be subject to the jurisdiction of the courts at Jaipur, India.
Section 12. Disclaimers
THE PLATFORM MAY BE UNDER CONSTANT UPGRADES, AND SOME FUNCTIONS AND FEATURES MAY NOT BE FULLY OPERATIONAL.
Vendor Terms and Condition
TDIBBA VENDOR AGREEMENT
This Vendor Agreement (hereinafter referred to as the “Agreement”) is made on--------------------------------------
effective on dated: ______________________________
BETWEEN: Tdibba partnership firm, a company incorporated under provisions of Indian Companies Act, 2013 having its office at 193, Gali Number 4, Kirti Nagar, Vasant Vihar, Tonk Phatak, Jaipur, Rajasthan 302018, (hereinafter referred to as the “Franchisor” or “Company”), which expression shall unless repugnant to the context or meaning thereof, be deemed to include its successors and permitted assigns of the First Part; and
AND: -------------------------------- (the “Vendor”), which expression shall
unless repugnant to the context or meaning thereof, be deemed to include its successors and permitted assigns of the Second Part.
WHEREAS, the Tdibba operates a Food aggregation business in Jaipur and wishes to register as a professional Vendor/Home Vendor/Mess on the Tdibba Platform.
Tdibba understands the importance of keeping your information confidential and secure. The information we collect may include your personal details such as your name, phone number, email address, purchase preferences and bank account details, all of which can be used to identify you as a particular individual. Therefore, we make it our highest priority to ensure that your information is handled with the utmost care and is used responsibly. By using our services, or by submitting user data to us or our partners, you accept and consent to the collection, storage and processing of your information.
Tdibba may collect your personal information (i) when you register an account (ii) when you make in-app purchases
(iii) when you participate in contests, competitions and surveys (iv) when you contact us (v) when you submit content in the form of testimonials and customer reviews and (vi) from third-party sources such as credit checking agencies.
Tdibba may use your personal information for (i) registering your account with us (ii) for fulfilling orders (iii) for responding to your queries and (iv) for improving your Tdibba experience by providing information about our services, special offers and promotions. Tdibba will only share your information with carefully selected third-party partners for business administration, delivery, marketing, operational and analytical purposes. Tdibba may also share your information with third parties for data analysis, quality assurance and fraud prevention.
Tdibba uses state-of-the-art technology and security measures (electronic, physical and procedural) to ensure the safety and confidentiality of your information during its collection, storage and disclosure. Such measures include maintaining a secure encryption-based transmission system, intrusion detection and prevention software and virus software.
When you use the app/service through your mobile device, and only if you have consented thereto, we will use your geolocation information. We use this information on a real-time basis to allow users to view service options around them. We may also use this information to address user support, technical, or business issues that may arise during the course of your app usage.
INTERPRETATION
This Agreement along with the registration form sets forth the terms of services under which the Participating Vendor may be identified as a vendor to the users. The Agreement shall come into effect for the Participating Vendor or any authorized agent of the Participating Vendor upon realization of
Consideration (Effective Date). By agreeing to the terms of services, the Participating Vendor shall be deemed to have consented to the Agreement.
INFORMATION DISSEMINATION
Tdibba currently disseminates information to the users through various platforms such as emails, SMS, push notifications, telephone & the Internet. Tdibba may, at its discretion, cease to provide information over any of the above platforms/provide information over other platforms/modify how information is provided over any of the existing platforms, as it may deem fit, from time to time.
PLAN LISTINGS
Plan listings refer to the various meal plan listings that the Participating Vendor can opt for.
The Participating Vendor agrees that they shall choose from the categories mentioned above. Tdibba reserves the right to change the aforesaid category listing options by adding, deleting, modifying or merging any categories. If the category opted for by the Participating Vendor is no longer available, Tdibba shall endeavour to allot a similar category to them. The final decision-making power concerning category listings shall, however, vest in Tdibba and such a decision shall be final and binding for the Participating Vendor.
PARTICIPATING VENDOR OBLIGATIONS
PAYMENTS
ISSUANCE OF PAYMENT RECEIPTS & INVOICE
Tdibba will issue a payment receipt to the Participating Vendor containing the following details: i) Total amount payable for all the dates with bookings for each week.
ii) List of users, order dates, order numbers, order quantity for the goods and services provided by the Participating Vendor.
INDEMNIFICATION
The Participating Vendor shall indemnify and hold harmless Tdibba, its affiliates, directors, officers, agents and employees from loss and/or damage arising from any claim asserted by any third-party, including any user, due to any action or inaction of the Participating Vendor, its employees or agents. This includes but is not limited to claims about property, incorrect or false information about the Participating Vendor that was provided to Tdibba and any claims including but not limited to the quality or usefulness of the products or services provided by the Participating Vendor.
CONFIDENTIALITY & RELATED OBLIGATIONS
The Participating Vendor shall keep all information about the users confidential both, during the subsistence of this contract and after its termination. The Participating Vendor shall not, without the prior written consent of Tdibba, transfer (whether for considerations or otherwise) user information to any third-party for no reason whatsoever. The Participating Vendor is specifically prohibited from using the user information for purposes such as seeking commercial gain. In the event Tdibba is made aware of any such practices that violate the terms of the contract by the Participating Vendor, the company shall be entitled to terminate the contract as well as initiate legal proceedings against the Participating Vendor, as it may deem fit, at its sole discretion and without prejudice to rights available to it under applicable law. Tdibba reserves the right to retain, reuse or remove information or knowledge including but not limited to vendor ratings, session ratings, user experience, feedback/comments obtained by users or its Participating Vendor on the Tdibba platform unless mentioned otherwise in writing.
DISCLAIMER AND LIMITATION OF LIABILITY
Tdibba is not liable for any claim owing to any misinterpretation of the information about the Participating Vendor as long as the information exhibited/communicated by Tdibba conforms to the information made available by the Participating Vendor or their authorized representative.
MISCELLANEOUS
consent in written format.
EXIT CLAUSE
This Agreement herein may be terminated at any time upon the mutual consent of the Participating Vendor and Tdibba. After the deletion of the Participating Vendor account, we will anonymize your data, unless the data is necessary to comply with a legal obligation or resolve disputes. Either party will have the right to terminate the contract by giving a notice of at least 30 days in writing to the other party.
ENTIRE CONTRACT
These Terms, including any annexures, along with the form hereto forms a single Contract between the parties hereto and constitute the entire understanding between the parties concerning the subject matter hereof and supersede any other Contract between the parties relating to the subject matter hereof.
AMENDMENTS & WAIVERS
No waiver by any party or any terms or condition of the Contract, in any one or more instances, shall be deemed to be or construed as a waiver of the same or any other term or condition of the Contract on any future occasion.
Empanelment Form
To provide the best food experience to our discerning customers and ensure a fulfilling experience for you, we have listed below the terms of your engagement with us. This agreement becomes valid on the day of signing it and will remain valid till it is explicitly cancelled in writing by either party.
I. DURATION OF ENGAGEMENT
This Agreement herein may be terminated at any time upon the mutual consent of the Participating Vendor and Tdibba. A vendor who shall back out without prior notice and mutual understanding between both the parties stand the risk of paying a penalty equivalent to Rs. 1000/-, the cost associated with their onboarding.
II. LOGISTICS
a. Availability & Schedule
Ingredients
required ingredients as per the recipe that is tasted and enlisted by the Tdibba team only from reliable sources.
V. COPYRIGHT
1.All the pictures & Video of food that is published on the Tdibba site shall be the property of Tdibba. 2.Tdibba can provide all Vendor watermarked copies of their pictures to be shared via social media email and other channels
VI. PERFORMANCE
b. Product Rating
1. Vendor being featured on Tdibba are expected to ensure that only the highest quality product is served each day. Dishes with a product rating of fewer than three stars will be discontinued by the Tdibba network.
c. Sell Percentage
This Privacy Policy (“Policy”) describes the policies and procedures on the collection, disclosure, use and protection of your information when you use our Tdibba mobile application (collectively, “Tdibba Platform”) made available by Tdibba partnership firm (“Tdibba”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at Java Hub, Gali no 4, behind big Bazar Jaipur, 302017.
The terms “you” and “your” refer to the user of the Tdibba Platform. The term “Services” refers to any services offered by Tdibba whether on the Tdibba Platform or otherwise.
Please read this Policy before using the Tdibba Platform or submitting any personal information to Tdibba. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.
This policy applies only to the information Tdibba collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.
YOUR CONSENT
By using the Tdibba Platform and the Services, you agree and confirm the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us by this Policy. If you do not agree with the Policy, please do not use or access the Tdibba Platform.
POLICY CHANGES
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Tdibba Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following information about you:
The information we collect and how we use it - This includes information submitted when you:
Create or update your Tdibba account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture. If you sign in to the Tdibba Platform through third-party sign-in services such as Facebook, Google Plus / Gmail or any other social networking or similar site (collectively, “SNS”), an option of which may be provided to you by Tdibba at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data; or Information about your internet connection, the equipment you use to access our Services and your usage details.
Provide content to us, which may include reviews, ordering details and history, favourite vendors, special merchant requests, the contact information of people you refer to us and other information you provide on the Tdibba Platform (“Your Content”).
Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information.
Correspond with Tdibba for customer support;
Participate in the interactive services offered by the Tdibba Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc., or
Enable features that require Tdibba's access to your address book or calendar;
Report problems for troubleshooting.
If you sign up to use our Services as a merchant or a delivery partner, we may collect location details, copies of government identification documents and other details (KYC), call and SMS details.
We use location, to get the exact location of the vendor so our delivery partner reaches to vendor correctly.
Information we collect about you -About each of your visits to the Tdibba Platform, we will automatically collect and analyse the following demographic and other information:Your full name, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number and website. Your profile picture that will be publicly displayed as part of your account profile. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services.
When you communicate with us (via email, phone, through the Tdibba Platform or otherwise), we may maintain a record of your communication;
Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real-time information, or approximate location information as determined through data such as GPS, IP address;
Usage and Preference Information: We collect information as to how you interact with our Services, preferences expressed and settings chosen. Tdibba Platform includes the Tdibba advertising services (“Ad Services”), which may collect user activity and browsing history within the Tdibba Platform and across third-party sites and online services, including those sites and services that include our ad pixels (“Pixels”), widgets, plug-ins, buttons, or related services or through the use of cookies. Our Ad Services collect browsing information including without limitation your Internet protocol (IP) address and location, your login information, browser type and version, date and time stamp, user agent, Tdibba cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and other information about user activities on the Tdibba Platform, as well as on third party sites and services that have embedded our Pixels, widgets, plug-ins, buttons, or related services;
Transaction Information: We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details;
Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information. Analytics companies may use mobile device IDs to track your usage of the Tdibba Platform;
Your searches and other activities: The search terms you have looked up and the results you selected.
Your browsing information: How long you used our Services and which features you used; the ads you clicked on.
Information about Your Friends
You have the option to request your friends to join the Services by providing their contact information. If you request a friend to join and connect with you on the Services, we will only use your friend's contact information to process your request.
Stored information and files: Tdibba mobile application (Tdibba app) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information. If you permit the Tdibba app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you permit the Tdibba app to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location and number of attendees.
If you are a partner restaurant, merchant or delivery partner, we will, additionally, record your calls with us made from the device used to provide Services, related call details, SMS details location and address details.
USES OF YOUR INFORMATION
We use the information we collect for following purposes, including:
To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalise your Tdibba account;
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
To administer and enhance the security of our Tdibba Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services;
To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
To allow you to participate in interactive features of our Services, if any; or
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
If you are a partner vendor merchant or delivery partner, to track the progress of delivery or status of the order placed by our customers.
We may combine the information that we receive from third parties with the information you give to us and the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyse the log files of our Tdibba Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION
We may share the information that we collect for the following purposes:
With Service Providers: We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us.
With Partner Vendors: While you place a request to order food through the Tdibba Platform, your information is provided to us and to the restaurants/merchants with whom you may choose to order. In order to facilitate your online food order processing, we provide your information to that restaurant/merchant in a similar manner as if you had made a food order directly with the restaurant. If you provide a mobile phone number, Tdibba may send you text messages regarding the order’s delivery status.
With Other Users:If you are a delivery partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services.
For Crime Prevention or Investigation:We may share this information with governmental agencies or other companies assisting us, when we are:
Obligated under the applicable laws or in good faith to respond to court orders and processes; or
Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction.
For Internal Use:We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
OPT-OUT
When you Login up for an account, you are opting in to receive emails from Tdibba. You can log in to manage your email preferences or you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from Tdibba. If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy, please write to us at. Please note that we may take time to process such requests, and your request shall take effect no later than 5 (Five) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations. We may not be able offer you any or all Services upon such withdrawal of your consent.
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at support@tdibba.com.